Telephony
Balt works inside Ringover.
You change nothing about Ringover. Balt connects to it, reads what it needs and hands back finished work.
What you can ask it
What Balt does in Ringover
Logs the calls
Writes what was said on a Ringover call onto the right record.
Queues the follow-ups
Drafts the follow-up for a call that ended without a next step.
Keeps the history
Keeps each contact's call history current, without manual entry.
Keeps you in control
Logs and drafts, but places no call and sends nothing without your approval.
How it works
- Step 1
Connect once
You connect your Ringover account once, with the permissions you choose.
- Step 2
Write your request
You write your request in Slack or Teams, in plain language, as you would to a colleague.
- Step 3
Balt does the work
Balt does the work in Ringover and shows you anything outbound before it leaves.
Security and permissions
Balt reaches only what you open to it, and access is withdrawn in one move. None of your data trains a model, ours or a supplier’s. Every action is logged: you can say who did what, when, and on whose request.
Frequently asked questions
Does Balt replace Ringover?
No. Balt works inside Ringover with your existing account: nothing to migrate, nothing to relearn, and your teams keep using the tool as before.
What permissions does Balt need on Ringover?
Only the ones you grant. Read and write are set separately, and an access is withdrawn in one move without going through our support.
Does Balt act on its own in Ringover?
It acts alone on what stays internal and reversible. Anything leaving the company is shown to you before it goes, and a decision that closes a door stays human.
Is my Ringover data used to train a model?
No, contractually, including at downstream model providers. Your data stays yours and is hosted in the European Union.
Balt also connects to
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