Telephony
Balt works inside Aircall.
You change nothing about Aircall. Balt connects to it, reads what it needs and hands back finished work.
What you can ask it
What Balt does in Aircall
Logs the calls
Writes what was said on a Aircall call onto the right record.
Queues the follow-ups
Drafts the follow-up for a call that ended without a next step.
Keeps the history
Keeps each contact's call history current, without manual entry.
Keeps you in control
Logs and drafts, but places no call and sends nothing without your approval.
How it works
- Step 1
Connect once
You connect your Aircall account once, with the permissions you choose.
- Step 2
Write your request
You write your request in Slack or Teams, in plain language, as you would to a colleague.
- Step 3
Balt does the work
Balt does the work in Aircall and shows you anything outbound before it leaves.
Security and permissions
Balt reaches only what you open to it, and access is withdrawn in one move. None of your data trains a model, ours or a supplier’s. Every action is logged: you can say who did what, when, and on whose request.
Frequently asked questions
Does Balt replace Aircall?
No. Balt works inside Aircall with your existing account: nothing to migrate, nothing to relearn, and your teams keep using the tool as before.
What permissions does Balt need on Aircall?
Only the ones you grant. Read and write are set separately, and an access is withdrawn in one move without going through our support.
Does Balt act on its own in Aircall?
It acts alone on what stays internal and reversible. Anything leaving the company is shown to you before it goes, and a decision that closes a door stays human.
Is my Aircall data used to train a model?
No, contractually, including at downstream model providers. Your data stays yours and is hosted in the European Union.
Balt also connects to
More Telephony integrations
Your tool is not on the list?
Tell us which one. The most requested integrations come first, and we can wire up a new one quickly.